We aim to deliver your order safely and within the expected timeline. Here’s how shipping works with us.

 

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Where We Ship

We currently deliver across India. No matter where you’re located, we’ll do our best to get your order to you smoothly.

 

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Shipping Charges

• Orders above ₹1999: Free shipping

• Orders below ₹1999: Shipping charges are calculated based on your location and package weight. The final amount will be shown at checkout before payment.

 

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Delivery Timeline

Orders are typically delivered within 7–10 business days after confirmation.

Delivery timelines may be slightly affected by public holidays, weather conditions, or courier-related delays. If there’s any unexpected issue, we’ll keep you informed.

 

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Order Tracking

Once your order is shipped, you’ll receive an SMS or email with a tracking link so you can follow your package in real time.

 

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Delayed or Lost Orders

If your parcel is delayed beyond the expected timeframe or appears to be lost, please contact us at support@valentyne.com. We’ll look into it and assist you promptly.

 

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Undeliverable Packages

If an order is returned to us due to an incorrect address, incomplete details, or refusal to accept delivery, a re-shipping fee may apply to send it again.

If you have any questions regarding shipping, feel free to reach out to support@valentyne.com.